Privacy statement

Leeuwarden, November 2025

You are our customer, so we are here for you. Not only with products for healthy cows, but also with clear agreements. Protect your privacy. We handle it very carefully. In this privacy statement, we explain what we do with the information you share on our website.

Ordering
If you place an order with us, we use your personal data to process it quickly and securely. Your data is used to correctly deliver the ordered product or service. By mail, online, or when we visit you in person.

When you place an order, you also share information about your bank or credit card. This information is secure with us. This also applies to your name and address, telephone number, billing address, email address, payment information, and VAT number: everything we need to complete the sale.

We retain this data. How long? Up to two years after your order and seven years thereafter. Why? Because this is the legal retention requirement.

Contact Form
Do you have any questions? Feel free to call, email, or app us. You can also ask questions via our contact form. We ask you to enter your name and email address. We store your information until we are sure you are satisfied with our response.

If you ask further questions via the contact form afterward, we can easily access the information. This contributes to a better and faster response!

Newsletter
It’s great if you subscribe to our newsletter! News, tips, updates: we love to share them. Your email address will only be added to the subscriber list with your permission. Please note that you can cancel your subscription at any time. You can find the unsubscribe link at the bottom of each message. Your information will be retained for three months after you cancel your subscription.

Other companies or institutions
We only share your personal data with other companies or institutions when necessary. For example, for the optimal functioning of our website or when we are required to do so (for example, a demand from the police in the event of a suspected crime).

We also collaborate with other companies. These partners may therefore receive your personal data. This is necessary to be able to deliver what you have purchased. Finally, we use social media buttons on our website. The administrators of these services use these buttons to collect your personal data.

Cookies
This website runs on WordPress, a CMS (content management system) developed by Automattic. During your visit, WordPress uses a cookie to check whether your browser supports cookies. These cookies are not used for analytics and are purely functional. WordPress complies with the GDPR guidelines. We therefore also refer you to Automattic’s terms and conditions.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to analyze how users use the site. This data is stored anonymously. Google Inc. complies with the GDPR guidelines. We therefore also refer you to Google Inc.’s terms and conditions.

Security
We have implemented appropriate technical and organizational measures to protect your personal data against loss and unlawful processing. We use advanced firewalls and constantly monitor network traffic. All connections to our servers are secured with an SSL connection. All passwords are stored securely with us using cryptographic security. Furthermore, access to your personal data is protected with a username and password.

Changes to this Privacy Statement
If our website changes, we will also update our Privacy Statement. Therefore, always note the date at the top of this document and check regularly for new versions. We will do our best to share any changes with you separately.

Access and Modification of Data
Do you have any questions about how we handle your privacy? Please contact us. You have the following rights:

Receive an explanation of what personal data we hold and what we do with it
Gain insight into the precise personal data we hold
Have errors corrected
Have outdated personal data deleted
Withdraw your consent
Object to a specific use
Please ensure that you always clearly indicate who you are. This way, we can ensure that we do not modify or delete the data of the wrong person.

Dutch Data Protection Authority
If you believe we are not helping or informing you properly, you have the right to file a complaint with the Dutch Data Protection Authority.

Thank you for your attention. We hope this statement has provided you with a clear understanding.